Client onboarding & KYC/AML, from days to same‑day.
A worked example for regulated financial firms: how an agentic workflow clears the onboarding backlog and screens every applicant — while a licensed compliance officer stays in control of every final decision.
Illustrative model — figures are modelled on typical mid-market volumes, not a single named client.
Every new client runs the same gauntlet
Mid-size and large financial firms lose significant time and money in a process every new client goes through: onboarding and KYC/AML review. Across firms, the same three bottlenecks show up.
Manual re-keying
Staff hand-type data from IDs, statements and tax forms into the CRM and core systems.
Screening by hand
Sanctions/PEP checks run on basic keyword search — slow, and prone to missed matches.
No triage
Compliance reviews every file — including the 90%+ that are low-risk — so files sit 3–5 days.
Same inbox in. Same day out.
The workflow slots into the tools the firm already uses. AI handles extraction, structuring and first-pass screening; the queue is triaged so people only touch what needs judgement.
AI handles extraction, structuring and first-pass screening. A licensed compliance officer stays in control of every final decision.
Based on 150 new accounts per month
| Metric | Before — manual | After — AI-assisted |
|---|---|---|
| Staff time per account | 3.5 hours | 0.75 hours |
| Fully-loaded labour cost / account* | £157.50 | £33.75 |
| Monthly labour cost (150 accounts) | £23,625 | £5,063 |
| Annual labour cost | £283,500 | £60,750 |
| Time to account activation | 3–5 business days | Same day |
| Files receiving full AML/PEP screening | Spot-checked | 100% |
*Assumes a blended fully-loaded staff cost of £45/hour. Figures are illustrative; a discovery session produces numbers specific to your volumes and staffing.
Recovered labour cost per year, plus faster time-to-revenue and a full audit trail on every file.
Why this stays compliant
Human-in-the-loop
AI drafts and flags; a licensed compliance officer approves every final decision.
Full audit trail
Every extraction, screening result and override is timestamped and logged.
Your existing stack
Integrates with your CRM, core banking and document systems, with data handling aligned to SOC 2 principles.
Validate these numbers against your own volumes
We start with a free 30-minute consultation, then a 2-week pilot on one onboarding queue using your real (anonymised) data — before any firm-wide rollout decision is made.